Frequently Asked Questions (FAQs)

1. What types of jewelry do you offer? We offer a wide range of high-quality anti tarnish, gold plated, long lasting jewelry, including rings, necklaces, earrings, bracelets, and more.

2. Are your jewelry pieces made from real gold and silver? No, our jewelry is crafted using premium stainless steel as a base and a thick gold plating on top to make it durable and that shine lasts you a long time.

3. Do you offer customization or personalization? No.

4. How do I determine my ring size? We provide a ring size guide on our website to help you find the perfect fit. You can also visit a local jeweler to get your ring size measured.

5. What payment methods do you accept? We are integrated with Razorpay and we accept various payment methods, including UPI.

6. Do you offer international shipping? Currently, we offer shipping within India. For international shipping inquiries, please contact us at aavnmjewellery@gmail.com.

7. How long will it take to receive my order? Orders typically take 5-7 business days for delivery within India. 

8. What is your return and refund policy?  Please refer to our Refund & Return Policy for details.

9. How do I track my order? Once your order is shipped, you will receive a tracking number. You can use this number to track your order on our courier partner’s website.

10. How do I care for my jewelry? To maintain the shine and durability of your jewelry, avoid exposure to water, perfumes, and harsh chemicals. Store your jewelry in a dry, soft pouch when not in use.

11. How can I contact customer support? You can reach us via email at aavnmjewellery@gmail.com or through our Contact Us page on our website or through our Instagram DMs.

If you have any other questions, feel free to contact us!